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Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 20, 2024
No incidents reported today.
Sep 19, 2024
No incidents reported.
Sep 18, 2024
Completed -
The scheduled maintenance has been completed.
Sep 18, 09:00 CEST
Sep 18, 09:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 08:00 CEST
Sep 18, 08:00 CEST
Scheduled -
A maintenance window has been scheduled for MySQL servers, on September 18 from 08:00 to 09:00 CEST.
Some users may experience short downtime periods during this maintenance window.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Sep 17, 14:08 CEST
Some users may experience short downtime periods during this maintenance window.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Sep 17, 14:08 CEST
Sep 17, 2024
Resolved -
This incident has been resolved.
Sep 17, 14:28 CEST
Sep 17, 14:28 CEST
Investigating -
Mobile sync access has now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Sep 17, 14:28 CEST
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Sep 17, 14:28 CEST
Monitoring -
A fix for this has been implemented, and we are monitoring the situation.
Sep 17, 14:11 CEST
Sep 17, 14:11 CEST
Investigating -
We are currently experiencing an issue with Mobile Sync affecting premium emails and calendar in mobile devices.
Sep 16, 14:38 CEST
Sep 16, 14:38 CEST
Resolved -
Webmail access has now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Sep 17, 10:28 CEST
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Sep 17, 10:28 CEST
Identified -
We are currently seeing issues with our webmail, affecting all users of it. This means webmail is not avalible at the moment.
You can still use IMAP/POP3 to see your emails.
We are working on resolving this issues, and will provide an update, as soon as we have one.
Sep 17, 10:17 CEST
You can still use IMAP/POP3 to see your emails.
We are working on resolving this issues, and will provide an update, as soon as we have one.
Sep 17, 10:17 CEST
Completed -
The scheduled maintenance has been completed.
Sep 17, 10:00 CEST
Sep 17, 10:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 08:00 CEST
Sep 17, 08:00 CEST
Scheduled -
A maintenance window has been scheduled for MySQL servers, on September 17th from 08:00 to 10:00 CEST.
Some users may experience short downtime periods during this maintenance window.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Sep 16, 14:33 CEST
Some users may experience short downtime periods during this maintenance window.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Sep 16, 14:33 CEST
Sep 16, 2024
Sep 15, 2024
No incidents reported.
Sep 14, 2024
No incidents reported.
Sep 13, 2024
No incidents reported.
Sep 12, 2024
No incidents reported.
Sep 11, 2024
Completed -
The scheduled maintenance has been completed.
Sep 11, 10:00 CEST
Sep 11, 10:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 08:00 CEST
Sep 11, 08:00 CEST
Scheduled -
A maintenance window has been scheduled for MySQL servers, on September 10th from 08:00 to 10:00 CEST.
Some users may experience short downtime periods during this maintenance window.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Sep 10, 09:38 CEST
Some users may experience short downtime periods during this maintenance window.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Sep 10, 09:38 CEST
Sep 10, 2024
Completed -
The scheduled maintenance has been completed.
Sep 10, 09:00 CEST
Sep 10, 09:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 08:00 CEST
Sep 10, 08:00 CEST
Scheduled -
A maintenance window has been scheduled for MySQL servers, on September 10th from 08:00 to 09:00 CEST.
Some users may experience short downtime periods during this maintenance window.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Sep 9, 20:14 CEST
Some users may experience short downtime periods during this maintenance window.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Sep 9, 20:14 CEST
Sep 9, 2024
No incidents reported.
Sep 8, 2024
No incidents reported.
Sep 7, 2024
No incidents reported.
Sep 6, 2024
No incidents reported.
Sep 5, 2024
No incidents reported.
Sep 4, 2024
No incidents reported.
Sep 3, 2024
No incidents reported.
Sep 2, 2024
No incidents reported.
Sep 1, 2024
No incidents reported.
Aug 31, 2024
No incidents reported.
Aug 30, 2024
No incidents reported.
Aug 29, 2024
No incidents reported.
Aug 28, 2024
Resolved -
MySQL access has now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Aug 28, 09:47 CEST
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Aug 28, 09:47 CEST
Update -
We are continuing to work on resolving this issue.
Next update no later than 10:30 CEST
Aug 28, 09:27 CEST
Next update no later than 10:30 CEST
Aug 28, 09:27 CEST
Identified -
We are currently experiencing issues with MySQL, causing it to not be avalible, affecting some customers.
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 9:30 CEST
Aug 28, 08:56 CEST
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 9:30 CEST
Aug 28, 08:56 CEST
Aug 27, 2024
Resolved -
Exchange access has now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Aug 27, 09:23 CEST
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Aug 27, 09:23 CEST
Identified -
It is currently not possible to create Exchange accounts in our control panel, for customers who does not already have an account. We are working on fixing this. We wil provide updates here, when we have some.
Aug 8, 12:32 CEST
Aug 8, 12:32 CEST
Resolved -
Database access has now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Aug 27, 08:23 CEST
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Aug 27, 08:23 CEST
Investigating -
We are currently experiencing issues with one of our database server, causing databases and some websites being inaccessible for customers belonging to this server.
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 08:30 CEST
Aug 27, 07:37 CEST
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 08:30 CEST
Aug 27, 07:37 CEST
Aug 26, 2024
No incidents reported.
Aug 25, 2024
No incidents reported.
Aug 24, 2024
No incidents reported.
Aug 23, 2024
No incidents reported.
Aug 22, 2024
No incidents reported.
Aug 21, 2024
No incidents reported.
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